Privacy Policy

Privacy Policy for Therapy for Adults Online Therapy

Introduction

Welcome to http://therapy-for-adults-online-therapy.denvermentalhealthcare.com (referred to as “Therapy for Adults Online Therapy,” “we,” or “our” throughout this policy). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Therapy for Adults Online Therapy, including:

  1. Our official website, located at http://therapy-for-adults-online-therapy.denvermentalhealthcare.com.
  2. Any mobile or desktop applications developed and maintained by us.
  3. Services offered through our platform, such as online therapy sessions and counseling.
  4. Products, including digital tools and resources accessible via our services.

Please note that this policy does not extend to third-party platforms or services you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions when:

  1. You sign up for an account and use our applications and services as an authorized user.
  2. You visit or navigate through our websites linked to this Privacy Policy.
  3. You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data (often referred to as “personal information” or “PII”) to provide and improve our services. The categories of data we collect include:

  1. Account Information: This includes your name, email address, user ID, and password used to access your account.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and transaction history.
  3. Financial Information: Data about your financial status or assets, if voluntarily provided.
  4. Purchase Information: Records of products or services you have purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device ID, and mobile network information from your smartphone or tablet.
  6. Location Data: Your geographic location data, which we may collect through GPS signals or other location-based services.
  7. Feedback: Any comments, reviews, or ratings you choose to provide.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels (e.g., sharing content on our social media pages).
  9. Product Information: Details about the products or services you have shown interest in or purchased.

We collect this data through various means, including direct user input, automated tracking technologies, and third-party partnerships.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different purposes:

  1. Strictly Necessary: These cookies enable core features of our website, such as login sessions and language preferences.
  2. Preference: They remember user settings, language choices, and other customization options to enhance your experience.
  3. Analytics: Used by our analytics tools to track site usage, gather statistical data, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations or enforce our rights. Once the retention period expires or upon request for deletion, we will securely delete or anonymize your personal data from our systems and records.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Data Encryption: We use encryption protocols to secure data during transmission and at rest.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our internal policies and procedures limit access to personal data only to authorized personnel.

Children’s Privacy

Therapy for Adults Online Therapy does not knowingly collect or solicit personal information from children under the age of 18 (or the applicable age limit in your jurisdiction). If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: The right to request access to and confirmation of the processing of your personal data.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: You have the right to file a complaint with relevant supervisory authorities if you believe your privacy rights have been infringed upon.

To exercise these rights or for any data-related inquiries, please contact our Data Privacy Team at privacy@therapy-for-adults-online-therapy.denvermentalhealthcare.com or via postal mail at:

Therapy for Adults Online Therapy
Data Privacy Department
[Address]
[City, State, ZIP Code]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For general inquiries, technical support, or data-related requests, please reach out to us via:

  • Email: contact@therapy-for-adults-online-therapy.denvermentalhealthcare.com
  • Mail: [Provide postal address]

We appreciate your trust in us as we prioritize the protection of your privacy and personal information.